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Service Items

SERVICES

FudeliWhat we contribute to our customers is not only high-quality products, but also an elegant way of life and a sincere and perfect service. We use the heart of gratitude and sincere service to return the good to customers. As long as you walk into any brand store in the country, you can enjoy the quality service of "personal butler". You can enjoy the value-added services provided by Fuli no matter in pre-sale purchase, installation during sale and after-sale service, so that your purchase is worth more than what you want.

GuideServiceguide

Service Guide

  • 01/Use and maintenance guide of solid wood floor

    1. The humidity in the room should not be too high. Keep the floor dry and clean. Use the dried cotton mop for daily cleaning. In case of stubborn stains, use the neutral cleaning solvent for wiping and then use the dried cotton mop for wiping. Do not use the alkaline solvent or gasoline or other organic solvent for wiping.
    2. In daily use, it is necessary to avoid scratching the floor with heavy metal sharp tools, glass tiles, shoes nails and other hard objects; do not drag on the floor surface when moving furniture.
    3. Do not make the floor contact with open fire or directly place high-power electric heater on the floor; do not place strong acid and strong alkaline substances on the floor; absolutely prohibit long-term water immersion.
    4. In order to maintain the beauty of the solid wood floor and extend the service life of the paint, it is recommended to use special woody essential oil for maintenance once every three months.
    5. It is forbidden to be exposed to strong sunlight for a long time or sharp temperature rise and fall in the room, which may cause the solid wood floor to age in advance and reduce the aesthetics and service life.
    6. If the installation site is not available for the time being, the indoor air circulation shall be kept and plastic paper or newspaper shall not be used to cover it, so as to prevent the surface paint film from sticking and losing luster for a long time.
    7. Clean the floor and dust regularly to prevent sand or friction dust from accumulating and scraping the floor surface. The insole can be placed outside the door to avoid bringing sand or friction dust into the room. Usually when cleaning the floor, you can use the dried cotton mop to wipe the floor instead of the wet mop or corrosive liquid (such as soap water and gasoline).
    8. In order to increase indoor air humidity in autumn and winter, humidifier can be used to keep indoor humidity at 50% - 70%.

  • 02/Laminate use and maintenance guide

    1. Ordinary laminate floor should not be laid in kitchen and toilet;
    2. After the floor is laid, keep the indoor air smooth;
    3. After the floor is installed for 12 hours, people can move around and furniture can be placed;
    4. Overweight items should be placed in balance. Furniture and heavy objects should not be pushed or dragged to avoid scratching the floor surface;
    5. It is forbidden to scrape or scratch the floor surface with sharp tools;
    6. Avoid soaking the floor in water. In case of any accident, wipe the floor with a dry mop in time and ventilate it;
    7. Prevent the floor from being scorched by cooking utensils;
    8. Keep the floor dry and clean. In case of any stain on the floor surface, generally dry it with a damp mop without water dripping. If it is stained with chocolate, grease, juice, beverage, etc., just wipe it with warm water and neutral detergent. If it is polluted by lipstick, crayon, ink, etc., it can be wiped gently with methanol alcohol or acetone.

  • 03/Use and maintenance guide of solid wood floor

    1. The humidity in the room should not be too high, and the floor should be dry and clean. For daily cleaning, use the dried cotton mop to wipe: in case of stubborn stains, use neutral cleaning solvent to wipe and then use the dried cotton mop to wipe. Do not use acid, alkaline solvent or gasoline and other organic solvents to scrub < br > 2. In daily use, it is necessary to avoid scratching the floor with heavy metal sharp tools, glass tiles, shoes nails and other hard objects; do not drag on the floor surface when moving furniture. Do not make the floor contact with open fire or directly place high-power electric heater on the floor; do not place strong acid and strong alkaline substances on the floor; absolutely prohibit long-term water immersion.
    3. In order to maintain the beauty of the solid wood composite floor and extend the service life of the paint surface, it is recommended to wax twice a year for maintenance. Before waxing, wipe the floor clean first, then evenly apply a layer of floor wax on the surface, and wipe it with a soft cloth after it is slightly dry until it is smooth and bright.
    4. In case of large-scale water immersion or water immersion for a long time by the bureau director, if there is any open water retention, it shall be timely dried with dry cloth and allowed to dry naturally. It is strictly prohibited to use electric heater to dry or expose to the sun.
    5. It is forbidden to expose to strong sunlight for a long time or sharp temperature rise and fall in the room, which may cause the aging of solid wood composite floor in advance, so it should be avoided as far as possible.
    6. If the installation site is not available for the time being, the indoor air circulation shall be kept and plastic paper or newspaper shall not be used to cover it, so as to prevent the surface paint film from sticking and losing luster for a long time.
    7. Clean the floor and dust regularly to prevent sand or friction dust from accumulating and scraping the floor surface. The insole can be placed outside the door to avoid bringing sand or friction dust into the room. Usually when cleaning the floor, you can wipe it with a cotton mop. Do not wipe the floor with wet mop or corrosive liquid (such as soap, water and gasoline).
    8. If the outdoor humidity is higher than the indoor humidity, the doors and windows can be closed tightly to keep the indoor humidity lower. If the outdoor humidity is lower than the indoor humidity, the doors and windows can be opened to reduce the indoor humidity. In case of humid and hot weather, you can turn on the air conditioner or electric fan.
    9. In order to increase indoor air humidity in autumn and winter, humidifier can be used to keep indoor humidity at 50% - 70%.
    10. When moving furniture, it should not be pushed or pulled directly on the floor, but should be lifted, moved and placed gently. The furniture that often moves can stick a layer of rubber at its bottom.